At Valleyplugkush, we are committed to delivering your products safely, discreetly, and on time. Please read our shipping policy carefully to understand how your orders are processed and delivered.

1. Order Processing

• All orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed the next business day.

• Our team carefully inspects every product to ensure it meets our strict quality standards before shipping.

2. Shipping Methods

• We use trusted courier services to ensure fast and reliable delivery.

• Shipping is discreet: all packages are plain, unbranded, and sealed to protect your privacy.

• Delivery times vary depending on your location but typically range from 3–7 business days for standard shipping.

3. Shipping Rates

• Shipping costs are calculated based on weight, size, and delivery location.

• Free shipping promotions may apply for orders over a specified amount, as advertised on the website.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number (if applicable) via email.

• You can use this number to track your package online for convenience and peace of mind.

5. Shipping Restrictions

• Orders can only be shipped to legal addresses where delivery of cannabis or tobacco products is permitted.

• We do not ship to P.O. boxes or international addresses.

6. Lost or Damaged Packages

• ValleyKushPlug ensures that all orders are carefully packed to minimize the risk of damage.

• If your order is lost or arrives damaged, contact our support team immediately. We will work with you to resolve the issue.

7. Privacy and Discretion

• Your personal information and delivery details are strictly confidential.

• Packages are plain and unmarked, with no references to cannabis or tobacco products.

8. Customer Support

• Our team is available to answer any shipping-related questions via email or chat support.

• We are committed to ensuring your satisfaction and a smooth delivery experience.